Hill said his biggest complaint was that he received no email or text reminder that the company would be charging his account.
“There’s no benefit to the user to have auto renewal… That just doesn’t seem right.” sent us the following statement through email: Additional details from the BBB breaking down why each business made the list: 1.
After inputting some basic information such as gender, age, location (with zip code) and username, you’ll be asked to upload a profile picture, although this step can be kept for later.
BBB Business Review for “F” Rating with BBB BBB Accreditation Revoked July 2015 2612 Complaints 811 Unanswered Complaints–the highest number of unanswered complaints of any business in BBB Dallas’s files Match also failed to resolve underlying causes of a pattern of complaints observed by BBB Dallas.
BBB brought this pattern to the business’s attention in November 2015.
Specifically, consumers state that the company requires that cancelation be requested by phone.
However, after following the company policy to cancel by phone, the company continues to bill consumers for services not wanted.” 5.